“Two huge reasons we chose Aunt Bertha were their two big strengths: they were the only vendor with a community and a public-facing website out of the box, which was really incredible for us, and they were also the only vendor that offered a non-license-based cost model. That is really important because we are so huge; the vendor’s model is incredible in the way that we can easily scale it because we don’t have to pay more.

Manager: Population Health

“A major part of what they did with us was that they flew in to our location and did two onsite training workshops with our nonprofit partners. That was VERY helpful from a momentum perspective. It was a big push project for us to be able to talk up how much they invest to make sure that we are able to support our nonprofit partners.”

Hilary Maynard
Community Resource Coordinator
Hartford HealthCare (Hartford, CT)

The training was very personalized. Aunt Bertha did a lot of on-site and virtual work with us. They continue to offer training resources with enhancements.”

VP Population Health

“Aunt Bertha is so powerful because it combines the institutional knowledge of providers across Camden and makes that knowledge publicly available.”

Dr. Jeffrey Brenner
Camden Coalition of Healthcare Providers (Camden, NJ)

“The vendor works hard to understand the problem that they are attempting to solve before taking action. Their approach is more ready, aim, fire rather than fire, ready, aim when it comes to results.”

Senior Director

“There wasn’t a great way to direct people to resources they needed—until now. Aunt Bertha helped us create a version of their platform, tailor-made to churches and church networks. It empowers schools, law enforcement, healthcare providers, case managers, neighbors, and those seeking help for themselves. We can’t say enough good things about it.”

Rebecca Walls
Executive Director
Unite Greater Dallas (Dallas, TX)

“I would give the vendor the best score for ongoing support. The support has been fantastic. The vendor’s team is extremely responsive. We have been very impressed with that.”


The system is really intuitive and straightforward. We can navigate it easily with very little training. Even the reporting platform that Aunt Bertha offers with the enterprise license is pretty straightforward. Within 30 minutes, a user should be able to understand the front-end navigation and create reports on the back end.”

VP: Population Health

“Aunt Bertha is an essential tool for Redwood Community Health Coalition and our member health centers to strengthen community and clinical linkages and advance health equity by prioritizing populations that experience the greatest disparities. We are thankful to the entire Aunt Bertha team for their support with not only the technical implementation but also the community engagement support and ongoing collaboration to grow the network.”

Michelle Rosaschi
Population Health Program Manager
Redwood Community Health Coalition (Petaluma, CA)

Aunt Bertha keeps all their promises and then some. They really go above and beyond with us. They customize the user interface, and there are no additional fees associated with that. They loaded organizations for us. A vendor executive spoke at a small conference and spent time with our teams. That person continues to reach out to us to see how things are going. We have had a great partnership with Aunt Bertha.”

VP: Population Health

Advanced features,
dedicated support

Here are just a few of the features we offer.

Focused Network

A network in place

Our social care network is up and running. It’s the largest one in its category and widely in use, with at least 1,350 free and reduced-cost programs in each and every county in the U.S.

Referral tracking

Keep up with progress toward completion of services and close the loop.


Populate Aunt Bertha in your system of record, and join us as we pave the way for an Interoperable Social Care sector.

Premium reporting

Rich insight to measure the success of social determinants initiatives and their impact at a community-wide level.

Verified programs

Every listing on our network has been added and regularly verified by our team for the highest accuracy.

Custom-branded search

Host a search experience with your own URL and branding so that your users never have to leave your website.

A committed partner

A dedicated Customer Success Manager works closely with your team toward implementation and beyond.

Community engagement training

Our in-house team trains your staff on building and maintaining relationships with local partners.

Tier Comparison
by Feature






Translation to 100+ languages x x x x
Configurable Branded Domain x x x
Configurable Category Bar Color x x x
Add Your Logo x x x
Add Your Text on Landing Page x x x
Configurable Private Domain x x
Separate Sites for Your Staff & Clients x x
Configurable Search Results Sort Order x x
Configurable Taxonomy & Navigation Bar x
Configurable Search Widget x
Configurable Social Needs Assessments x
Configurable Program Recommendations x
Guided Search Configuration x






Single-Sign-On (SSO) x x
API Access x
EHR, CRM, Care Platform, Registry (addt’l) x

Collaboration & Support





Online Help Desk & General Email Support x x x x
Continuing Education Credits (Training) x x x x
Community Engagement Tools x x x x
Collaboration Tools x x x
Private Webinar Training x x
Media & Marketing Portal    
Project Manager for Platform Launch x x
Dedicated, Ongoing Client Success Manager x x
In-Person Training w/ Recorded Video x
Phone Support x
Monthly Strategy Sessions x

Loop Closure





Make & Receive Electronic Referrals x x x x
Updates by Referring Party, CBO, or Seeker x x x x
Real-time Referral Details x x x x
Notes on Referral Activity x x x x
Outcomes Reporting x x x






Referral Activity Suite x x x
Program Inventory Suite x x x
Group Activity Suite x x x

Simple Pricing,
No Surprises

All our subscription plans include unlimited users.

per month
Implementation & Training Fee
Network Setup Fee
All free features plus:

  • Premium support
  • Basic reporting suite
  • Team collaboration
per month
$3,500 0
Implementation & Training Fee waived for customers purchasing online
Network Setup Fee
Basic features plus:

  • Single Sign On (SSO)
  • Private domain
  • Dedicated client and staff sites
per month
$15,000 0
Implementation & Training Fee waived for customers purchasing online
Network Setup Fee
Professional features plus:

  • Social determinants screeners, guided search, configurable search results, etc.
  • EHR & Care platform integration
  • Dedicated account support

Want to take a deeper look? Read our Proposal for Services.

How does social care
fit into your organization?

Every organization has different needs when it comes to social care. Schedule a demo to learn how Aunt Bertha can help you build social care into your organization.

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Case Studies

Our customers are some of the most innovative organizations in the country. Here’s how they’re using Aunt Bertha to serve their communities.

Learn more about Aunt Bertha’s paid solutions

The Power of the
Aunt Bertha Network

Aunt Bertha is the only network that covers every county in the U.S. Health systems, payers, colleges, government agencies, and commercial organizations across America use our paid solutions to power their social care initiatives.

Leading Brands use
Aunt Bertha

Over 360 organizations in healthcare, government, education, and other industries have built their social care initiatives on our network. Below is a sample of some customers that use our paid solutions.