,

The cars start arriving just after noon in the parking lot at Hope Church of Charlotte. Some idle to keep the air conditioners running—it’s 91 degrees, after all, and hotter on the asphalt. There are families, seniors, college students—and they will wait for several hours, just as they do every Thursday, so they can be…

new-orleans-business
,

COVID-19 has shaken the country, and Louisiana is no exception. Our platform, which connects people to social services nearby, saw over 2,000 searches per week from users in the state since mid-March — a 40% increase from pre-COVID times. Searches for “food,” “money,” and “housing” spiked during the pandemic. We believe that everyone needs a…

, , , ,

Aunt Bertha’s dedicated team of nearly 150 staff thrive on the business of helping.  Before the COVID-19 crisis hit, they spent their days updating program listings, analyzing data, and refining the Aunt Bertha platform that connects people with services they need.  But as the pandemic worsened with each new day and the size of the…

, ,

As the need for social care navigation rises within the U.S., an increasing number of vendors are treating this as an opportunity to make money instead of creating meaningful change. (You may even be familiar with the phrase “Social Determinants of Health (SDoH) Gold Rush,” which some have used to describe this trend.) At Aunt…

,

Our company was founded in 2010, and soon became the most widely adopted search and referral network for finding and connecting to social services in the United States. As of this writing, we have helped over 2.8 million users on our platform in all 50 states. If you’re curious about our user growth and where…

Jaffer Traish photo
, ,

In every industry, the ability to communicate clearly and effectively is important. In the space that Aunt Bertha works in – enabling community organizations, businesses, and Seekers (those who are seeking assistance) to connect with each other – it’s especially critical. Information on what help is needed and who needs it must flow efficiently to…

Aunt Bertha college search chart
,

Getting to college is a huge challenge, but for many students, having the basics to get by once they’re attending school is a significant barrier. Specifically, food and housing insecurity affects millions of college students every year. Food insecurity is a disruption of normal eating patterns resulting from a lack of money or other resources,…

,

At Aunt Bertha, we’re seeing a growing disparity between searches for food assistance and the supply of local programs to meet demand, a trend that seems to be worsening with time.

Searches for social services on Aunt Bertha follows the trail of devastation from natural disasters in 2018.

Map of LA
,

Search trends on Aunt Bertha’s free platform are a proxy for where people are falling behind in a community and what their most critical needs are.