Interoperable Social Care

The Road to an Interoperable Social Care Sector The organizations that make up the social care sector in the United States – particularly community benefit organizations (CBOs) and government agencies – play a critical role in addressing social determinants of health (SDoH) by providing free and reduced cost services to individuals in need. These organizations…

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Every year, K-12 educators shoulder an incredible burden in not only educating the nation’s children but ensuring their well-being. It’s no secret that, on average, K-12 educators are dismally paid given the importance of their roles – and this situation is further compounded by the out-of-pocket costs they have to incur. In fact, the Economic…

When we first launched findhelp.org in early 2020, our main focus was to provide an easy way for people in need to find help during the economic aftermath of the COVID-19 pandemic. Since then, the site has become a tremendous resource — with more than 200,000 Americans seeking assistance on our search platforms since the…

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Aunt Bertha has been working for years with healthcare organizations across the country. We see first hand the innovative work they’re doing to go beyond their walls and get patients connected to social care services. In the interest of providing a more seamless workflow, we’ve worked with electronic health record (EHR) vendors to make it…

Black Lives Matter Protest in Austin, TX.
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We want things to change. We believe #blacklivesmatter. We stand against police brutality. We don’t condone white supremacy. And we’re inspired by the protests happening in small towns and big cities across America.

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For 20 years, United Way for Greater Austin has managed and operated the 211 call center for the Central Texas region, connecting callers with people who can help them find resources, such as food, housing, or transportation assistance. 211 is a nationwide service, but localities manage their own centers, often using contractors like United Way…

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Aunt Bertha’s dedicated team of nearly 150 staff thrive on the business of helping.  Before the COVID-19 crisis hit, they spent their days updating program listings, analyzing data, and refining the Aunt Bertha platform that connects people with services they need.  But as the pandemic worsened with each new day and the size of the…

AARP Foundation and Aunt Bertha have launched voice-assisted search for local social services to be used by seniors in affordable housing communities in Northwest Baltimore. In 2018, AARP Foundation piloted an innovative program with Comprehensive Housing Assistance, Inc. (CHAI), a Baltimore-based organization that helps older residents remain independent in their homes. Together, they distributed Amazon…

People in need who land on our site are usually in tough circumstances. Sometimes, they’re going through the hardest moment of their lives. Our team has thought very hard about how to make their search experience as simple, fast, and relevant as possible. When someone accepts that he/she needs help and takes the steps to…

“Compliant” versus “complacent.” They look like related words, and they came to mind as I reflected on Aunt Bertha’s recent successful achievement of the HITRUST CSF® Certification for our site. This was a big deal for us, as HITRUST champions programs that safeguard sensitive information and manage information risk for global organizations across all industries…